How to Register Complaints with UPI Customer Care Centre?

UPI is a platform that transfers funds without disclosing the IFSC code and account number. The transfers are made through a virtual payment address, the UPI ID, and your mobile number. With the UPI, you can protect yourself from needing to provide your account details along with addresses, which causes the highest amount of misuse of important information and identity theft. 

UPI Customer Care 

A mobile payment application, the Bharat Interface for Money (BHIM), was introduced by the National Payments Corporation of India Ltd. This application has an option for getting in touch with the customers with specific customer feedback/queries/complaints. Also, the government has introduced toll-free UPI customer care number, which is 022-4541470 and 1800-1201-740. 

Advantages of Using UPI 

There are various benefits of using UPI, and they consist of the following: 

• Instant fund transfer on a 24/7 basis while eliminating any need to wait for confirmation concerning the transfer.
• Facilitating the fund transfer on a real-time basis without any inconvenience or delay. 
• When promoting non-cash transactions, UPI is highly effective and can be installed on any phone.
• With the assistance of the virtual payment address, the various transactions are completed while excluding the requirement of bank details. 
• Eliminating the misuse of important bank information or the loss of any bank card. 
• For every bank account, the UPI ID is unique and is only intended for a specific individual. 

How to Register a Complaint with the Customer Care Centre? 

If you need to complain or provide feedback concerning any service such as registration, account, PIN, BHIM cashback, etc., you can follow the steps provided below to register your complaint: 

• First, you should visit the customer care page to get in touch. 
• After this, you will be required to choose the type of service you need, such as feedback, query, or complaint. 
• To register a complaint, you need to click on the option of the type of complaint. 
• In the section you receive, you must fill in all the details of your complaint. 
• Once the fields are filled in, you can enter the appropriate captcha and click on submit. 

After the complaint is processed, a redressal is sent to your email address. 

To perform UPI transactions, several people also prefer using the applications of specific banks. In such a circumstance, banks also provide a specific UPI customer support team and UPI customer care number to resolve all the UPI-related issues and queries that you may have. 

What Makes UPI better than the Other Systems of Payment 

UPI is proven to be better than many systems of payment because of the following benefits: 

• Ease of use

UPI is a mobile application that allows you to access many other bank accounts on a single platform. The transfer of funds occurs through a single click two-factor authentication, making the entire process convenient and seamless. 

• 24/7 availability

Through UPI, you can process your financial transfer immediately from anywhere at any time on any mobile device. 

• VPA security

By providing a virtual payment address, UPI offers increased security since it does not need any banking details such as an IFSC code or account number. 

• Zero transaction charges

With UPI, no matter how many transactions you make, the most significant advantage is that every transfer is free of cost. With different ways of fund transfers, there is always some transaction fee involved, but UPI provides a no-cost way of transferring funds. 

Conclusion 

UPIs have proven to be extremely useful tools, and while using one of the UPIs, you can choose between either UPI vs UPI lite, depending on what you prefer. But the point remains that if you have any issue with your UPI, then from the BHIM application, you would be able to complain about their UPI customer care number.